Business Services

I.T. SERVICES

Monitoring and Managed Services

  • As a definition, Managed Services allows a business to offload IT operations to a service provider, known as a Managed Services Provider. The managed service provider assumes an ongoing responsibility for monitoring, managing and/or problem resolution for the IT system within a business.
  • Scheduled maintenance and support services are performed on your terms, to optimize and clean-up unused files on your laptop or workstation.
  • Maintenance helps ensure your IT network and assets remain operational, allowing you to avoid unexpected expenses and reducing your overall IT costs. This helps plan for problems rather than waiting for them to happen.
  • We can handle all recurring maintenance tasks so you don’t have to, including Windows updates, disk defragmentation, and system cleanups to ensure your devices are properly updated and maintained at all times.
  • Are you looking to spend less time on IT concerns and more time spent on nurturing your customers and growing your business? If so, call us today at 715-398-6767

Anti Virus Services

  • High Performance Scanning. Enjoy high scanning speed and a small system footprint to ensure your computer’s performance is not compromised.
  • Proactive Protection. For real-time protection from the unknown, trust industry-leading heuristic-based detection technology.
  • Removable Media Scanning. Ensure that all files stored on USB thumb and external drives don’t pose a threat, especially those launched automatically.

Help Desk

  • Your employees will receive fast, secure, remote technical support. 
  • Remove the hassle of bringing in your device(s) and waiting in line.
  • Our help desk ticketing system streamlines technician response time for quick and efficient resolution of all employee support issues.

Outsourced I.T. Solutions

  • We take time with our work we look at the big picture and make sure it’s done the right way. We are very knowledgeable and stay up to date with current products and services. We give the best value with a kind knowledgeable staff and years of experience.
  • Are you considering hiring a full time I.T. employee? Consider our local I.T. solutions. For a fraction of the cost of a full time I.T. employee you have a team of experienced technicians available when you need them. With the money you save, you can purchase new technology to enhance the workplace technology such as new computers, printers, mobile devices and Internet options.
  • Is your current I.T. department overwhelmed, unavailable, need a vacation or simply need extra help? Let discoverpc.NET fill in the gaps to keep your computers healthy and running properly.
  • Expansion/growth project planning & consultation
  • Working with your hardware and software vendors to ensure end-to-end vendor solutions.

Working Remotely

  • Are you away visiting family or on vacation but need to access your work computer from your remote location? Let us setup and train you on how to best access your computer remotely with LogMeIn.
  • VPN Networking allows access to your local server files, printing and other office devices remotely.

Cloud Storage

  • Collaborate business files with employees and customers without having a server.
  • Increase productivity and flexibility.
  • Ensure everyone has the most current and latest working file.
  • Go back in time with revisions of your document.
  • Real-time collaboration allowing multiple people to work on the same document at the same time.
  • Synchronize across multiple platforms and devices.

Business Class Hosted Email

  • Cloud Partners with Microsoft 365 and Google Workspace.
  • Synchronize email, contacts and calendar entries across multiple platforms and devices.
  • Collaborate more effectively between co-workers by sharing calendar items and contact details.
  • Enhanced spam protection, filtering and sorting of promotional emails to increase productivity and lessen the need of sorting thru endless clutter and unimportant emails.

Do you need a better e-mail solution for your business? Give us a call today for a data migration and setup quote.

Web Hosting

  • Domain Name Registration
  • DNS Management
  • Premium WordPress Platform
  • Automatic Backup and Updates of WordPress hosted sites
  • Redundant firewalls, malware scanning and DDoS protection
  • SSL Certificates Sales, Setup and Configuration

Are you tired of dealing with unacceptable & unreliable website downtime? We have the solution! discoverpc.NET offers reliable web l hosting where you don’t have to call and wait to talk to someone who can’t help you… all at an affordable price. 

24/7 Emergency Support

  • Optional emergency support includes on-call access to an experienced technician 24/7.
  • Quick, responsive and experienced emergency support.
  • Packages include on-site and/or remote support during off hours to ensure your business is running while others are sleeping.
  • Schedule weekend services for maintenance to ensure your employees are working during the week, and so are your computers.

MAINTENANCE, UPGRADES & PLANNED REPLACEMENT

Maintenance

  • Quarterly and biannual scheduled maintenance to ensure computer up-time.
  • Computer and Network Audit.
  • Check for failing components and/or software errors.
  • Visual Inspection of workstation or server components health.
  • PC physical and temporary file cleaning.
  • PC Optimization and defragmentation.
  • Remove outdated and unused software.
  • Virus & Malware Removal Check.
  • Security Updates & Patching.

Upgrades

  • Dual/Multi High Resolution Monitors Upgrades for increased multi-tasking and efficiency.
  • RAM/Memory Upgrades to allow more programs to run at the same time with less performance impact.
  • Hard Drive and/or Solid State Drive (SSD) upgrades to increase load-times of local programs up to 5x as fast as a traditional hard drive.
  • Software Upgrades for enhanced features and productivity.
  • Processor & CPU Upgrades for more data crunching power.
  • Printer upgrades for duplexing, faster and more economical printing.

Planned Replacement

  • Sometimes upgrading doesn’t make sense, current software cannot run on old out-dated hardware, or it simply isn’t supported.
  • Typical current computers have a lifespan of 3-5 years. Planned replacement can ensure your business is running at top speed without surprise breakdowns.
  • Change how you budget for technology and switch from the expensive break/fix model to planned system replacement.
  • Plan for replacement before you cannot run your software or prior to hardware failure.
  • Systems breaking unexpectedly can cause a lot of pain. Planning for upgrades before failure can ensure you upgrade on a day or weekend that makes sense at low impact.

BACKUP AND DATA RECOVERY

Local & Off-site Backup

  • Continuous local and/or off-site backup of your important files such as documents, music, pictures, videos, email, accounting and/or database files.
  • Accidentally save over a new file? With multiple revisions available you can go back in time and grab the data you need.
  • With Crashplan Pro you can restore deleted files up to 30 days after they have been removed from your computer.
  • Not in your office or lost access to your work computer, but need that critical business file? Restore the backup from the cloud to continue working.
  • Restore files that have been encrypted maliciously from ransomware that has compromised your computer.
  • HIPAA compliant options available.

Drive Imaging

  • Clone a working state of your computer to another drive to ensure that you’re up and running in the quickest manner possible.
  • Drive imaging allows you to take snapshots of your computer as it is working now and move it to a different computer, even with a dissimilar hardware.
  • Quickest method of recovery when an infection attacks, keeping the settings of your software, printers, data as they were the previous day.
  • Optional off-site cloud imaging of your computer.

Data Recovery

  • In rare cases we cannot access your data locally at our shop, but we have a solution! discoverpc.NET is partners with Gillware, the data recovery experts. When your hard drive or storage device is failing with inaccessible data, Gillware has the tools to recover your data.
  • Support for recovering data from smartphones and tablets.
  • Quickest turn-around time available.
  • HIPAA complaint.

CLICK HERE TO REQUEST A FREE CONSULTATION 

Cloud Storage

  • Collaborate business files with employees and customers without having a server.
  • Increase productivity and flexibility.
  • Ensure everyone has the most current and latest working file.
  • Go back in time with revisions of your document.
  • Real-time collaboration allowing multiple people to work on the same document at the same time.
  • Synchronize across multiple platforms and devices.

MAINTENANCE, UPGRADES & PLANNED REPLACEMENT

Maintenance

  • Quarterly and biannual scheduled maintenance to ensure computer up-time.
  • Computer and Network Audit.
  • Check for failing components and/or software errors.
  • Visual Inspection of workstation or server components health.
  • PC physical and temporary file cleaning.
  • PC Optimization and defragmentation.
  • Remove outdated and unused software.
  • Virus & Malware Removal Check.
  • Security Updates & Patching.

Upgrades

  • Dual/Multi High Resolution Monitors Upgrades for increased multi-tasking and efficiency.
  • RAM/Memory Upgrades to allow more programs to run at the same time with less performance impact.
  • Hard Drive and/or Solid State Drive (SSD) upgrades to increase load-times of local programs up to 5x as fast as a traditional hard drive.
  • Software Upgrades for enhanced features and productivity.
  • Processor & CPU Upgrades for more data crunching power.
  • Printer upgrades for duplexing, faster and more economical printing.

Planned Replacement

  • Sometimes upgrading doesn’t make sense, current software cannot run on old out-dated hardware, or it simply isn’t supported.
  • Typical current computers have a lifespan of 3-5 years. Planned replacement can ensure your business is running at top speed without surprise breakdowns.
  • Change how you budget for technology and switch from the expensive break/fix model to planned system replacement.
  • Plan for replacement before you cannot run your software or prior to hardware failure.
  • Systems breaking unexpectedly can cause a lot of pain. Planning for upgrades before failure can ensure you upgrade on a day or weekend that makes sense at low impact.

Authorized Partners